Privacy and Security

Your Account

When you place an order, we will ask you to set up "your account", which includes:

  • your name,
  • e-mail address,
  • password,
  • phone numbers,
  • shipping address,
  • product details,
  • and preferred method of contact.

If you are not the actual patient,

we will ask you for the patient's name and contact information and your connection to the patient. At your discretion you may supply the patient's social security number, which can be helpful in expediting a speedy delivery. We also require your physician's name and phone number in case we need to clarify information regarding your prescription. Using your account information, we will send you communications that we believe are relevant to you regarding your order. We will not communicate with you with matters not relating to an order other than in response to questions that you have asked. Please do not supply a fax number unless you can receive confidential information at that fax number. If you would like to review or revise the information we have in your account, you may access such information by Log-In Tab on any screen at any time.